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A Great Example of Customer Service

Published in August 28th, 2007
Posted by Michael in Customer loyalty
No Comments

In the Wall Street Journal today was a great article about Capt. Denny Flanagan, a United airlines pilot, who goes more than the extra mile for his passengers. This guy,

Calls parents of unaccompanied minors to let them know their kids have arrived
Takes cellphone pictures of pets in the hold to show their owners that they [...]

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Green Marketing for Portland Vancouver?

Published in August 25th, 2007
Posted by Michael in Marketing Strategy
2 Comments

How does your company rank when it comes to being “green”? For those of you who live in the Portland-Vancouver area, being environmentally friendly is something you should seriously consider.
Fast Company magazine recently listed Portland as one of the four greenest cities in the world. In the last year there have been a [...]

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