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How Does Your Company Handle Conflict?

Published in January 12th, 2011
Posted by Michael in Uncategorized
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I’m sitting on a Horizon flight from Portland Oregon to Seattle and we are an hour and a half late. Well actually it is less of a flight and more of a metallic immovable tube since we are still sitting on the tarmac. The originating flight was late in arriving but now it seems we [...]

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A Few Broken Links?

Published in December 27th, 2009
Posted by Michael in Uncategorized
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A new version of WordPress came out recently and I decided to upgrade only to discover that the data base that is running on this site was a bit old. I had to figure out how to update the data base and something went not quite right with the result that a few of my [...]

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Communicate Your Business More Effectively With Graphics

Published in November 5th, 2009
Posted by Michael in Podcasts, Uncategorized
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A couple of weeks ago I was in Boulder Co for the annual Duct Tape Marketing coaches gathering and we had a few really good speakers. Lesa Snider, who I have met before, is a really good presenter. She is an evangelist for iStockPhoto.com and is the author of Photoshop CS4: The Missing Manual so [...]

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Twitter as a Brand Building Tool

Published in July 13th, 2009
Posted by Michael in Business tools, Social media, Uncategorized
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I came across a very interesting blog entry from Guy Kawasaki about: how he uses Twitter his favorite Twitter tools techniques and the use of ghost writters – yes ghost writters. What was most interesting however, was his approach is to using Twitter as a live broadcast medium. He uses a team of 4 ghost [...]

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Technical Difficulties

Published in December 17th, 2008
Posted by Michael in Uncategorized
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We are supposed to have part two of the Sales and Marketing Rehab at the moment but it looks like the teleconference provider is down. I can’t get through and neither it seems can anyone else. Many apologies to those who are trying to dial in. At this point I think all we can do [...]

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Bailout Marketing?

Published in October 7th, 2008
Posted by Michael in Uncategorized
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Wow, it seems the news is bad every day. Yesterday I read about all the problems with Europe’s financial system. It shouldn’t be a surprise to me but the degree to which the world economies are linked is amazing. The word bailout has become quite an emotional one for people on both sides of the [...]

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eZineArticles.com — a Good Idea?

Published in November 9th, 2007
Posted by Michael in Communications, Uncategorized
2 Comments

I just read an interesting blog about eZineArticles.com by Maria Langer. Maria is the co-author of WordPress 2 which I like a lot although it is becoming slightly out of date now. Here is the link on Amazon — it doesn’t get great reviews but I think they are a little harsh. It helped me [...]

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A Great Example of Customer Service

Published in August 28th, 2007
Posted by Michael in Uncategorized
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In the Wall Street Journal today was a great article about Capt. Denny Flanagan, a United airlines pilot, who goes more than the extra mile for his passengers. This guy, Calls parents of unaccompanied minors to let them know their kids have arrived Takes cellphone pictures of pets in the hold to show their owners [...]

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The Fraud Department?

Published in July 24th, 2007
Posted by Michael in Uncategorized
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I received a call today on the answering machine saying that I had some suspicious activity on my credit card. It left a 1-800 number for me to call the credit card company’s fraud department. I had just experienced a rejected transaction earlier in the day so I naturally assumed the worst and called straight away. The number was answered [...]

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