The Fraud Department?

I received a call today on the answering machine saying that I had some suspicious activity on my credit card. It left a 1-800 number for me to call the credit card company’s fraud department. I had just experienced a rejected transaction earlier in the day so I naturally assumed the worst and called straight away.

The number was answered by an automated system that asked me for my account number and the last few digits of my social security number. I obeyed and it proceeded to rattle off the last few transactions I had made which seemed legitimate.

As it turned out, all was well but my wife informed me that I was a twit for calling back the number! She said it could have been a scam to get my credit card details! I got that sinking feeling and immediately did some research to make sure the number was indeed the fraud department.

Fortunately there was no scam but her concern was well founded. I didn’t know at the time that the 1-800 number was legitimate and yet I happily and stupidly handed over my credit card number to a faceless  computer.

Lesson learned. The next time this happens, I will call the number on the back of my credit card to verify it is a legitimate number BEFORE calling! Duh…….

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